REFUND POLICY
We aim to provide a smooth and transparent booking experience. Please review our refund policy before confirming your booking.
1. Cancellation & Refund Eligibility
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Cancellations made 24–48 hours in advance may be eligible for a partial or full refund.
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Cancellations made within 24 hours of the trip may not be eligible for a refund.
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No-shows will not be refunded.
2. Advance Payment
Any advance payment made to confirm the booking may be non-refundable or partially refundable, depending on the timing of cancellation.
3. Weather & Operational Changes
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In case of extreme weather conditions or unavoidable situations, trips may be rescheduled or refunded based on availability and circumstances.
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If we cancel the trip from our side, a full refund or reschedule option will be provided.
4. Refund Process
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Approved refunds will be processed within 3–7 business days.
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Refunds will be issued through the original payment method wherever possible.
5. Changes to Booking
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Date or timing changes are subject to availability and may affect pricing.
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We will try our best to accommodate changes without extra charges where possible.
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For any refund-related queries, please contact our support team. We are here to help you.